2012 NHIA Annual Conference & Exposition

Concurrent Sesssions—Leadership & Management Track

Leadership Management Leadership & Management Track

Monday, April 23

LM02-A. Unleashing the Potential of Mergers and Acquisitions—The Art of Aligning Corporate Cultures


  • Explore Dr. John Kotter's internationally renown, research-driven paradigm, "The 8-Step Process for Leading Change," as a pragmatic culture change tool for strategically evaluating market consolidation opportunities—whether your organization is acquiring or being acquired.
  • Leverage healthy approaches for auditing organizational strengths/weaknesses and for embracing the uniqueness of the merging entities, so as to fully foster innovation by harnessing newly emerging diversity of thought and creativity.
  • Consider strategies and lessons learned from both successful and failed ventures in other industries—and grasp the compelling business case for how effectively transitioning corporate cultures will help enhance your competive advantage as a quality health care provider and employer of choice.

Faculty: Francis L. Battisti, PhD, CEO, Battisti Networks, PLLC, Binghamton, NY

Tuesday, April 24

LM06-B. Creating and Defining Value Through Data:  Utilization, Quality Outcomes and Benchmarking


  • Investigate the benefits and risks of outcomes data reporting currently being required in other health care settings, including the impact that such data is having on care, reimbursement and consumer choice.
  • Consider the future role data reporting is likely to play in the home infusion setting, given the trends in other health care sectors—and examine the advantages to be realized by your company from being engaged in a proactive, industry-wide approach.
  • Delve into the types of data and common definitions that our field urgently needs to credibly demonstrate our value proposition as the low-cost, high-quality preferred site of care.

Faculty: Connie Sullivan, RPh , Director, Heartland Home Health Care & Hospice, Lyons, CO

LM10-C. Applying Mobile Technology Solutions to Clinical and Business Challenges in the Alternate-Site Infusion Setting


  • Dive into the rapidly evolving world of mobile health care technology—exploring state of the art hardware and software tools that are changing the way health care is delivered in this country.
  • Examine the key operational and regulatory considerations that underlie every mobile technology application in health care—including inter-operability of multiple applications across the business enterprise, HIPAA (Health Insurance Portability and Accountability Act) requirements for wireless data transmission and storage, and FDA (Food and Drug Administration) regulations pertaining to mobile devices and "apps."
  • Apply evolving mobile technological solutions to the alternate-site setting, identifying challenges as well as opportunities to enhance patient care and provider cost effectiveness.

Faculty: Corey Ackerman, Esq., President, Happtique, New York, NY; Paul Nerger, Chief Technology Officer, Happtique, New York, NY; and Lee Perlman, CFO and EVP, Administration, Greater New York Hospital Association (GNYHA), President GNYHA Ventures, and CEO Happtique, New York, NY

Wednesday, April 25

LM14-D. Advanced Presentation Skills Every Leader Should Have


  • Distinguish how to deliver a powerful, concise presentation that leaves a lasting impression on your audience—whether that audience is one person or 100 people.
  • Take your presentations to a new level by acquiring essential strategies that enhance both your message and your delivery, particularly within the overly jargoned health care setting.
  • Ascertain how to effectively apply these strategies to all types of presentations you may be called to perform—from impromptu opportunities that arise, to informal audience settings, and the more formal "from-the-podium" presentations.

Faculty: Michelle Barry Franco, MA, CPC, Principal, MBF Professional Development, Charlottesville, VA

LM18-E. A Case Study in Collaboration: The Delaware Cancer Treatment Task Force


  • Discover the challenges faced by cancer patients and providers alike when the need for treatment traverses multiple sites of care—between acute care, outpatient/physician office oncology care, home health care and home infusion.
  • Comprehend the vision required to overcome a fragmented health care system, form partnerships with competitors and create a new paradigm for coordinated cancer patient care.
  • Hear the results of the Delaware Cancer Treatment Task Force as they relate to delivery of home infusion care—including a streamlined process for ordering, processing and delivery of chemotherapy and supportive treatments to oncology patients that minimizes waste and inefficiency.

Faculty: Jerry Ewancio, RPh, Director of Pharmacy, Apple Infusion, Salisbury, MD