Benchmarking Resources

NHIF is pleased to offer home infusion providers the opportunity to participate in industry-wide benchmarking. Visit this page often for announcements and updates regarding benchmarking opportunities.

For additional information or questions, please contact Jennifer Lyons at

Program: Patient Satisfaction

Enrollment Deadline:                                 12/1/18

Initial Sample Interval A:                           1/1/2019 to 3/31/2019

Data Collection Deadline for Interval A:     5/15/2019

Data Submission Deadline for Interval A:    6/1/2019

Program Information:

Participation Application and Agreements

Instruction Guides and Tools

Data Reporting Guide and Template

Education Resources:


The first benchmarking sample interval is from January 1, 2019 to March 31, 2019. Locations that are able to submit data for all three months may apply to participate in the interval. The deadline to apply is December 1, 2018.

The second quarter sample interval application period will open on January 1, 2019 for locations that can submit data for the months of April, May, and June of 2019.

If you have questions about the patient satisfaction benchmarking program or want to check on the status of an application, please email Jennifer Lyons at