NHIF Expands Patient Satisfaction Benchmarking to Include Long-term, Active Patients
October 16, 2018
NHIF is excited to announce that providers will be able to include patient satisfaction survey data for long-term, active patients in the initial sample interval beginning in January 2019. NHIF has received several requests to expand the program to include long-term, active patients in addition to the current requirement to survey all eligible home infusion patients at the time of discharge. The inclusion of long-term, active patients will be optional, however NHIF expects most providers are already collecting this data and are eager to be able to compare survey results for patients receiving chronic infusion therapies. Providers may survey long-term, active patients after the patient has completed six months of service. If a location decides to include their long-term, active patients in benchmarking, then the provider must commit to contributing data for all qualifying therapy categories. The Patient Satisfaction Benchmarking Guide has been revised to reflect this change and is posted to the NHIF website.
Click here to download the Guide.
NHIF Announces Standardized Therapy Categories for Collecting Industry-wide Data
October 16, 2018
NHIF has plans to initiate several industry-wide data collection and reporting activities in 2019, starting with Patient Satisfaction Benchmarking. NHIF also has plans to collect data in 2019 that will allow the Foundation to publish a report summarizing the business trends in the home infusion industry. In order to streamline how the data for various benchmarks will be reported and analyzed, it is necessary to develop a standardized list of therapy categories for use in data analysis and cross-tabulations. Therefore, NHIF is releasing the proposed list of therapy categories that will be used in the initial benchmarking program. Providers may wish to collect more detailed therapy category data at an organizational level; however the more detailed data can be mapped to the broader category for national reporting purposes. NHIF recognizes that individual differences exist with regard to the clinical terminology used today. NHIF also recognizes that some adaptation will need to occur to achieve standardization with these outcome data elements. The standardized definitions being proposed are intended to be broad enough to accommodate variations in software and data collection processes between providers. If you have questions or comments about the proposed list of therapy categories, please send your comments to Connie Sullivan, Vice President of Research and Innovation at email@example.com.
Click here to see the list.
NHIF Opens Enrollment for 2019 Patient Satisfaction Benchmarking
September 1, 2018
The National Home Infusion Foundation (NHIF) has opened enrollment for the initial sample interval of the Patient Satisfaction Benchmarking Program to begin January 1, 2019. Participation in benchmarking is free to NHIA member organizations that meet the eligibility criteria. The deadline to apply for participation in the first sample interval (January 1, 2019 to March 31, 2019) is December 1, 2018. Collecting and reporting industry-wide quality data has been a strategic priority for NHIA for over a decade and establishing industry-wide standards that provide context for individual results improves operational performance and quality. Benchmarking is being made possible thanks to generous support and contributions made to the National Home Infusion Foundation. Learn more about how to enroll in benchmarking.
Foundation to Launch Industry-wide Patient Satisfaction Benchmarking Program
July 25, 2018
On July 31, 2018, the National Home Infusion Foundation (NHIF) will launch the initial pilot phase of the first industry-wide benchmarking program regarding patient satisfaction with home infusion services. Patient satisfaction benchmarking will enable the establishment and publication of a national standard, making it possible for individual providers to compare their data and performance against industry norms. Providers who adopt the questions published by NHIF in 2017 and who meet additional criteria developed through work with the NHIA Outcomes Task Force, will be eligible to participate in the benchmarking program starting January 2019. Additional information regarding the Patient Satisfaction Benchmarking program will be published in the July/August issue of INFUSION magazine. Questions about the program can be sent to Connie Sullivan, Vice President of Research and Innovation at firstname.lastname@example.org.
Foundation Fundraiser to Support Research and Industry Benchmarking
June 13, 2018
The inaugural National Home Infusion Foundation (NHIF) Raise the Foundation fundraising event held at the NHIA Annual Conference in April exceeded expectations. The event attracted the support of thirteen corporate sponsors and more than 350 individual guests to raise over $23,000 to support the Foundation’s mission to advance the home infusion industry through education, research and leadership development programs. The NHIF Board expresses their appreciation to all who attended and looks forward to continuing the event for 2019.
Pediatric Home Service Launches “Share Your Story” Social Media Fundraising Campaign; Donations to go to National Home Infusion Foundation
September 1, 2017
Cooper Presented National Home Infusion Foundation Home and Specialty Infusion Pharmacy Scholarship Award at NHIA Annual Conference
May 24, 2017
Wyganowski Presented 2017 NHIF Lynn Giglione Memorial Scholarship Award for Home and Specialty Infusion Nursing at NHIA Annual Conference
May 24, 2017
Foundation Releases Validated Patient Satisfaction Survey Questions for Home Infusion Field
April 4, 2017
The National Home Infusion Foundation (NHIF) is pleased to publish the results of its first major research initiative resulting in the creation of infusion-specific, patient satisfaction questions that are valid and reliable. The set of 12 Uniform Patient Satisfaction Questions for Home Infusion were validated by a voluntary research panel of industry experts and went through rigorous testing with patients experienced in home infusion. Having uniform questions allows data from multiple providers to be combined, creating industry-wide benchmarking and research opportunities to advance the home infusion field. Read the full research article or go directly to the survey questions.
Click here to read a statement from the NHIF Chair, Chris Maksym, PharmD, RPh.