Schedule-at-a-Glance

 

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Schedule-at-a-Glance

*Schedule is subject to change.

1:00 PM – 5:00 PM

SUNDAY • APRIL 22, 2018

Registration/Check-in Open

If you registered in advance, stop by the Registration Desk to check in and pick up your badge and tote bag. NHIA staff will be on hand to assist you.

Want to explore Phoenix?
See what’s happening around town – or use activity links on your #NHIA18 App.

5:30 PM – 7:30 PM

SUNDAY • APRIL 22, 2018

Welcome Reception

Join old friends and colleagues and welcome new attendees to this year’s NHIA Annual Conference during a meet-and-greet gathering to kick-off this year’s exciting program. Relax and enjoy refreshments, appetizers, and great conversation. hosted by the NHIA Board of Directors in honor of the Future of Infusion Advisory Council.

7:00 AM – 6:00 PM

MONDAY • APRIL 23, 2018

Registration/Check-in Open

7:30 AM – 4:00 PM

MONDAY • APRIL 23, 2018

Home Infusion RN Essentials (7.5 CE)

See the schedule

7:30 AM – 4:00 PM

MONDAY • APRIL 23, 2018

Sterile Compounding Regulatory Forum (7.5 CE)

Big picture overview of the current and future state of sterile compounding and essential knowledge regarding the rules and regulations that will impact organizations.
Faculty: Julie Dohm, JD, PhD, Senior Science Adviser for Compounding, Food and Drug Administration; Eric Kastango, MBA, RPh, FASHP, President & CEO, Clinical IQ, LLC; Mike Koch, RPh, MBA, Senior Vice President, Professional Services, CAPS; Barbara J. Petroff, MS, RPh, FASHP, Clinical Services Manager, Soleo Health

4-Day Sterile Compounding Clinic Attendees – Click here

8:00 AM – 1:00 PM

MONDAY • APRIL 23, 2018

NHIA Executive Seminar (4 CE)

The Business of Infusion
High-level market conditions impacting the alternate health care market. It will focus on how pharmacy benefit managers, health plans, and new models could impact the sector. It will cover the topic of drug pricing and the drivers impacting this ongoing challenge.

Click here to learn more about the Pre-Conference Programs

1:30 PM – 2:30 PM

MONDAY • APRIL 23, 2018

Concurrent Track Sessions

  • Clinical: The Michigan Appropriateness Guide for Intravenous Catheters (MAGIC)
    This session will provide an overview of the MAGIC criteria, how they were created, and how they can be applied in clinical practice. The session will also provide “real-world” data of how MAGIC is being used in Michigan hospitals with outcomes following implementation.
    Faculty: Dr Vineet Chopra, MD, Chief Division of Hospital Medicine, Michigan Medicine

  • Business Development: Developing a Successful Marketing Plan to Drive Business Growth
    Identify essential elements needed to develop an effective marketing plan and explore how to identify key indicators for success when evaluating a potential market for your home infusion business. Attendees will also discuss and evaluate complimentary strategies and tips that can help any organization differentiate itself from the competition.
    Faculty:
    Christian VonDrehle, MS, Director of Sales, Vital Care Inc.

  • Leadership & Management: Establishing Your Patient and Family Advisory Council
    Learn why PFACs are beneficial, outline how to develop a PFAC for your organization, and understand PFAC applications within your ambulatory or home infusion therapy operation.
    Faculty: Cheryl Gast-Whitaker, BS, CPhT, MBTI, Business Manager, Infusion Therapy, Johns Hopkins Home Care Group

  • Reimbursement: Specialty Infusion in the Home and Optimizing Site of Care
    Join this engaging discussion outlining operational approaches to partner with providers and payers to help incorporate site-of-care optimization initiatives into a home infusion practice and move specialty infusions from hospital-based infusion centers to the home.
    Faculty: Dan Teich, PharmD, Program Manager, Home Infusion and Compounding, Fairview Pharmacy Services

2:45 PM – 3:45 PM

MONDAY • APRIL 23, 2018

Concurrent Track Sessions

  • Clinical: A Patient's Perspective on Catheter Maintenance
    NHIA recently embarked on a program to work collaboratively with the Intravenous Nurses Society, Association for Vascular Access, Oley Foundation, Elevate Home, National Association for Home Care and Hospice, as well as patient representatives to develop a standardized patient education tool for the management of catheter maintenance. Join Swapna for an overview of her experiences and challenges of being a home infusion patient and get an overview of the committee's current work.
    Faculty: Jennifer Charron, RN, MSN, CNE, NHIA; Swapna Kakani, BA, Health Advocate

  • Business Development: It's Not Just Me, Me, Me. How the Right Compensation Plan Can Move Your Whole Company Forward and Help Define Your Culture.
    Have you evaluated your compensation plan lately? Does it motivate beyond your sales staff and infiltrate throughout your organization to create the culture you want? Explore multiple types of compensation plans and multiple types of motivators for multiple employees at every level. Discover plan options and types, pros and cons of plans, how to set up and implement, and how to measure success.
    Faculty: Maria Claire Markusen, Director of Development, The VGM Group

  • Leadership & Management: Inventory Management - An Essential Tenet of Home Infusion Organizational Success
    Effective inventory management has far reaching implications in the clinical care of patients and the financial stability of organizations. This session will cover an overview of inventory management to include terminology, variances between large and small organizations, perpetual/non-perpetual inventory systems, and more.
    Faculty: Robin Ward, Strategic Operations, Home Infusion Consultant

  • Reimbursement: Navigating the Complexities of Co-Pay Assist Programs
    The co-pay assistance program, the benefits to patients, and the reimbursement cycle. Topics will cover the different manufacturer programs, eligibility requirements, how to guide the patient through the enrollment process, and key components of the intake, billing, collection, and cash reconciliation processes.
    Faculty: Cindy Eylens, Director of Reimbursement, Bioscrip; Judd Lynch, Reimbursement Manager, Bioscrip

4:15 PM – 5:45 PM

MONDAY • APRIL 23, 2018

NHIA Opening General Session

Keynote Speaker: The Power of Connections

Get more details

5:45 PM – 7:45 PM

MONDAY • APRIL 23, 2018

Grand Opening Reception — NHIA Annual Conference Exhibit Hall

Network with colleagues while enjoying complimentary drinks and hors d’oeuvres. This is the prime time for you to visit with a select group of exhibitors that support the home and specialty infusion industry. Visit the Exhibit Hall throughout the week to discover the products and services from the more than 100 companies that will be exhibiting

7:00 PM – 8:00 PM

MONDAY • APRIL 23, 2018

Sterile Compounding Clinic lab

7:00 AM – 6:00 PM

TUESDAY • APRIL 24, 2018

Registration/Check-in Open

7:00 AM – 9:00 AM

TUESDAY • APRIL 24, 2018

Breakfast Symposia

Part 1: Understanding an Under-Recognized Complication: CVAD-Associated Skin Impairment
Evidence supporting the assessment and management of central venous access device (CVAD) sites with skin impairment is limited and thus challenging for clinicians. An international advisory panel has published an algorithm to guide the clinician on assessment, identification and prevention of skin injury, contact dermatitis, non-infectious exudate, and exit site infections. This is your opportunity to learn how to maintain your patient’s skin health at CVAD sites.
Faculty: : Daphne Broadhurst, RN, BScN, CVAA. Clinical Specialist and Innovations Lead, Medical Pharmacies Group Limited

Part 2: Effective Management of Skin Complications in Home Infusion
Minimizing CVAD complications in home-based patients requires knowledgeable clinicians, educated patients and caregivers, as well as the right products. Join 3M’s team of experts to walk through a series of case-based scenarios, including demonstration and hands-on practice in the prevention of a wide range of CVAD complications.
Faculty: TBA

Support for this activity has been received from 3M Health Care Academy

Click here to learn more about the Symposia Programs

7:00 AM – 9:00 AM

TUESDAY • APRIL 24, 2018

Breakfast Symposia

Immune-Mediated Neuromuscular Disorders: Understanding the Evidence and Indications of Immunoglobulin Therapy (1.5 CE)
In recent years, the growth of indications for immunoglobulin therapy has grown considerably, with clear evidence of the effectiveness for the treatment of Guillain-Barre syndrome, chronic inflammatory demyelinating polyneuropathy, and multifocal motor neuropathy (Lunemann, Quast, & Dalakas, 2016). The use of Ig therapy in the field of neuromuscular disorders is expanding. Clinical trials investigating the feasibility and efficacy of SCIg in neurological disorders are underway in the United States. These changing dynamics might allow for patients to have a more active role in their treatment options requiring home infusion clinicians to be well versed in the evidence supporting SCIg indications. Gaining in-depth understanding of the treatment rationale, route, dosing, infusion protocols, appropriate administration and assessment, and understanding of potential adverse reactions is critical to healthcare professionals managing patients in the home environment. This program aims to bring a clear understanding to home infusion clinicians of the expanding indications for Ig in the treatment of immune-mediated neuromuscular disorders as well as the emerging evidence regarding SCIg in this patient population.
Faculty:Mazen M Dimachkie, M.D.

Supported by an educational grant from CSL Behring

Click here to learn more about the Symposia Programs

9:15AM – 10:15 AM

TUESDAY • APRIL 24, 2018

Concurrent Track Sessions

  • Clinical: Personalized Medicine
    Tailoring medicine to treat individual patients is a tenet of the fast-growing industry of personalized medicine.
    Dr. Trump will review the current progress and developments of new cancer therapies focusing on “target” agents and personalized therapies driven by genomic and protomic analysis and immune-oncology.
    Faculty: Donald Trump, MD, CEO, Inova Schar Cancer Institute
  •  
  • Business Development: Maximizing Payer Relationships
    Narrow networks and value-base contracting are hot topics of debate in the home infusion field. Couple this with the need for highly effective clinical programs and the importance of working with payers to bring new therapies to market and you have all the makings for an exciting session focused on value, quality, and cost.
  • Faculty: Victoria McDiarmid, Area Vice President Managed Markets, OptionCare; Dan Teich, PharmD, Program Manager, Home Infusion and Compounding, Fairview Pharmacy Services
  •  
  • Leadership & Management: A3 Thinking and the Five Disciplines of Continuous Improvement
    The A3 is a simple format organizations can use to manage change. This interactive session will provide an overview of the leadership and improvement system (commonly known as lean), and will introduce the five disciplines of improvement. Discover the purpose and use of an A3 then participate in a group exercise that will leave you energized and knowledgeable to make and sustain improvements at your organization.
  • Faculty: Tim P. Jones, MBA, FACHE, Senior Vice President and Chief Operating Officer, Concord Hospital
  •  
  • Reimbursement: Medicare Part B Home Infusion Clinical Services Reimbursement
    Gain insight regarding the new Medicare Part B home infusion services payment. Learn details regarding when the benefit will be implemented, who is eligible to bill these services, what prompts billing, and what services are included in the payment.
    Faculty: Bill Noyes, Vice President, Health Information Policy, NHIA; Kendall Van Pool, Vice President of Government Affairs, NHIA
  •  
  • Sterile Compounding Clinic: Aseptic Practices*
  • This session provides attendees with a comprehensive review of the specific practices and procedures performed under carefully controlled conditions with the goal of minimizing contamination by pathogens during the compounding process.
  • Faculty: Barbara Exum, Associate Professor and Director, Center for Compounding Practice and Research, VCU School of Pharmacy

  • *Open to NHIA Annual Conference attendees on a space-available basis. Priority seating is reserved for Sterile Compounding Clinic attendees.

10:30AM – 11:30 AM

TUESDAY • APRIL 24, 2018

Concurrent Track Sessions

  • Clinical: The 3 C's: Coaching, Competence, and Culture
  • In 2017, Fairview Home Infusion revised its onboarding process for new staff, completed a skills inventory, revised its co-visit/observational tool, and developed a rigorous annual competency program. A registered nurse will share her experiences and important lessons from this very successful program.
    Faculty: Christine Moore, RN, BSN, Nurse Manager, Fairview Home Infusion
  •  
  • Business Development: Understanding Value-Based Contracting: Opportunities, Challenges, and Implications
  • Join Dr. Ira Klein as he describes the Quality Payment Program under MACRA, the market transformation to value-based care, and how these changes impact the health care delivery system. Examine the population health view of target populations, see examples of data sets in the quality metrics realm, and hear basic considerations in creating value-based contracts in medication therapy.
    Faculty: Ira Klein, MD, MBA, FACP, Senior Director of Health Care Quality Strategy, Janssen Pharmaceuticals
  •  
  • Leadership & Management: Moving Beyond 9 to 5: Reshaping Your Culture and Engaging Your Employees
  • The state of engagement for the US workforce with an emphasis on the health care industry. We will discuss the importance of employee engagement, its effect on other organizational metrics such as retention and quality, as well as basics for organizations looking to transform their culture and engage their workforce.
    Faculty: Jacob Cole, MA, Patient and Employee Experience Manager, Harbin Clinic
  •  
  • Reimbursement: The Pillars of Building a Top Reimbursement Team
  • The three keys to building a high performing team are hiring strategy, the training program, and production tracking. Review the reasons why many hiring managers hire the wrong candidates and discover what an ideal candidate profile looks like. The session will also discuss effective training programs and how to build a system in which quality is prioritized without sacrificing speed.
    Faculty: Lee Badragan, Director Revenue Cycle, OptionCare
  •  
  • Sterile Compounding Clinic: Facility Design & Maintenance*
  • Everything you need to know about how to design a compliant cleanroom facility and create a workflow process based on USP standards and best practices.
  • Faculty: David Nobile, BSME, Senior Technical Services Engineer, Contec Inc.; Mark Wiencek PhD, Lead Microbiologist, Contec Inc

  • *Open to NHIA Annual Conference attendees on a space-available basis. Priority seating is reserved for Sterile Compounding Clinic attendees.

11:30 AM – 3:00 PM

TUESDAY • APRIL 24, 2018

NHIA Annual Conference Exhibit Hall

Lunch

11:30 AM – 3:00 PM

TUESDAY • APRIL 24, 2018

Sterile Compounding Clinic – Experiential Learning Part 1 (Lab)

Attendees will rotate through a simulated lab environment with qualified instructors to practice hand hygiene and garbing, performing aseptic transfers, cleaning and disinfecting the PEC, conducting smoke studies, taking surface samples and more. The lab offers a unique opportunity to work in several types of primary engineering controls so attendees can gain experience compounding with different techniques.

3:15 PM – 4:45 PM

TUESDAY • APRIL 24, 2018

Industry Collaboratives

Structured Networking to Get You Connected! Engage with colleagues and industry experts. Discuss shared interests and find solutions to common challenges. These collaborative sessions offer something for everyone—suppliers, providers, payers, and more!

3:15 PM – 4:45 PM

TUESDAY • APRIL 24, 2018

Sterile Compounding Clinic - Decontamination: Cleaning & Disinfection*

Take the confusion out of cleaning agents and methods and learn the correct and most efficient way to remove contamination, clean and disinfect your cleanroom facility and equipment.
Faculty: David Nobile, BSME, Senior Technical Services Engineer, Contec Inc.; Mark Wiencek PhD, Lead Microbiologist, Contec Inc

*Open to NHIA Annual Conference attendees on a space-available basis. Priority seating is reserved for Sterile Compounding Clinic attendees.

5:00 PM – 6:30 PM

TUESDAY • APRIL 24, 2018

Roundtables

Engage in networking and shared-learning as you discuss common interests, address challenges, and consider critical issues facing your business and the field today.

Support for this activity has been received from RMS Medical Products

See more details

6:30 PM – 7:45 PM

TUESDAY • APRIL 24, 2018

NHIF Raise the Foundation Cocktail Reception

Business and clinical leaders will gather to celebrate and support the important work being done by the association’s Foundation. Unwind and socialize, network with colleagues, and build new relationships—all while supporting the Foundation’s ongoing efforts to advance patient care through home infusion therapy education and research, and developing a new generation of clinical leaders.

Tickets Required

7:00 AM – 6:00 PM

WEDNESDAY • APRIL 25, 2018

Registration/Check-in Open

7:00 AM – 9:00 AM

WEDNESDAY • APRIL 25, 2018

Breakfast Symposia

Solutions for Surviving Shortages: How To Care for Nutrition Patients During an IV Solutions Crisis
In the wake of Hurricane Maria, which destroyed major solution supply production facilities in Puerto Rico, organizations were required to take immediate action to ensure the safety of this tenuous patient population. Organizations such as the FDA, A.S.P.E.N., and NHIA worked diligently to provide parenteral nutrition (PN) providers with up-to-date information on drug shortages, clinical management strategies, and potential alternatives to appropriate patient segments. As the crisis created by Hurricane Maria begins to lift, it is important to learn from previous struggles and develop a long-term strategy for dealing with PN drug shortages. This program will provide an overview of the present and historical perspective of PN drug shortages, outline the need for future action to prevent shortages, and provide comprehensive conservation and patient prioritization strategies. In addition, the program will strive to ensure home infusion providers understand the most appropriate methods to manage the reimbursement challenges that result from managing this patient population during a fluid crisis.
Faculty: Carol J Rollins, MS, RD, PharmD, CNSD, BCNSP, Coordinator, Nutrition Support Team, University of Arizona Medicare Center; Rodney Wright President TANYR Healthcare

Supported by an educational grant from Fresenius Kabi USA

Click here to learn more about the Symposia Programs

9:15 AM – 10:45 AM

WEDNESDAY • APRIL 25, 2018

General Session

10:45 AM – 1:15 PM

WEDNESDAY • APRIL 25, 2018

Exhibit Hall Open – Lunch

10:45 AM – 1:15 PM

WEDNESDAY • APRIL 25, 2018

Sterile Compounding Clinic: Experiential Learning Part II (Lab)

1:30 PM – 3:00 PM

WEDNESDAY • APRIL 25, 2018

Concurrent Track Sessions

  • Clinical: ASPEN Sustain Data
  • The Sustain National Patient Registry for Nutrition Care followed home parenteral nutrition (HPN) patients to gather data on patients and populations requiring HPN, measures outcomes associated with HPN, and allows institutional benchmarking. With the registry now closed and the data compiled and ready for dissemination, this educational program will share the information gleaned from the registry as well as a practical approach to implementing these lessons learned. 
  • Faculty: Mandy Corrigan, MPH, RD, CNSC. Chair, Home and Alternate Site of Care Section, ASPEN; Melissa Leone, RN, BSN, Manager Nursing Operations Infusion, Coram CVS Specialty Infusion Services
  •  
  • Business Development: Home Infusion Sales 101 - The Boot Camp of Home Infusion Sales Coachshop 
  • How we approach the market place with products and services is truly the differentiator for every home infusion sales professional. Master specific sales call elements, address common objections to products and services, challenge the status quo with regard to closing, and learn what constitutes a true closing in home infusion sales.
  • Faculty: Ty Bello, BS, CEO and President, Team At Work
  • Hear message from Ty
  •  
  • Leadership & Management: Preparing for a Perfect Storm: Key Concepts in Emergency Management
  • All businesses are obligated to create plans for mitigation of the impact of a disaster. Health care organizations have additional responsibilities in planning for the health, safety, and ongoing care of patients. This course is designed to assist home infusion providers create an effective emergency plan to provide for business continuity and patient safety. Included will be a review of actual disasters and lessons learned.
  • Faculty: Randy Ealy, R.Ph, Director of Operations, Crescent Healthcare, OptionCare; Matt Lange, PharmD, BCNSP, Director of Clinic Services, OptionCare; Nita Meaux, RN, Director of Quality and Risk Management, OptionCare
  •  
  • Reimbursement: Accounts Receivable: Front to Back - Part 1
  • This two-day, two-session program begins with the front end by addressing systems critical for preventing accounts receivable, and then addresses the back end with a systemic approach for working accounts receivable, appeals and audits. While related, each session stands alone for those that cannot attend both.
  • Faculty: David Franklin, MSA, President, Advanced Care Consulting Services
  •  
  • Sterile Compounding Clinic: Environmental Monitoring*
  • A comprehensive review of the essential elements of a sterile compounding environmental monitoring program in accordance with current and proposed draft United States Pharmacopeial standards. Attendees will also learn how to employ a quality assurance program to demonstrate a “state of control” in all critical areas of the clean room.
  • Faculty: Abby Roth, BS, CMQ/OE, Director of Microbiology, Clinical IQ LLC

  • *Open to NHIA Annual Conference attendees on a space-available basis. Priority seating is reserved for Sterile Compounding Clinic attendees.

3:15 PM – 4:45 PM

WEDNESDAY • APRIL 25, 2018

Industry Collaboratives

Structured Networking to Get You Connected! Engage with colleagues and industry experts. Discuss shared interests and find solutions to common challenges. These collaborative sessions offer something for everyone—suppliers, providers, payers, and more!

3:15 PM – 4:45 PM

WEDNESDAY • APRIL 25, 2018

Sterile Compounding Clinic: Employee Training & Qualification*

Implement a comprehensive employee training and qualification program for working in classified areas and performing aseptic procedures to prepare compounded sterile products in compliance with current United States Pharmacopeial standards.

This session will prepare attendees to implement a comprehensive employee training and qualification program for working in classified areas and performing aseptic procedures to prepare compounded sterile products in compliance with current USP standards.

Faculty: Kurstin M. Peplinski, BS, CPhT, Sr Ambulatory Training Specialist, Fairview Pharmacy Services

*Open to NHIA Annual Conference attendees on a space-available basis. Priority seating is reserved for Sterile Compounding Clinic attendees.

5:00 PM – 6:30 PM

WEDNESDAY • APRIL 25, 2018

NHIA Roundtables

Engage with subject matter experts and network with your peers in a dynamic, highly interactive forum for exploring trends and pressing issues affecting the home and specialty infusion industry. Examine challenges and opportunities, share best practices, identify solutions on a variety of topics related to the delivery of infusion services. Two opportunities to participate; join us for one or both.

See more details

7:00 PM – 10:00 PM

WEDNESDAY • APRIL 25, 2018

NHIA Networking Event

Join us at Rustler’s Rooste, Arizona’s Legendary Cowboy Steakhouse, for food, drinks, and great conversation. This is a perfect environment to reconnect with old friends and meet new ones while enjoying unparalleled view of the city lights and fun cowboy games.

Support for this activity has been received from Managed Health Care Associates, Inc

Click here to learn more about the NHIA Networking Event

7:00 AM – 10:00 AM

THURSDAY • APRIL 26, 2018

Registration/Check-in Open

7:00 AM – 9:00 AM

THURSDAY • APRIL 26, 2018

Breakfast Symposia

Understanding the Role of Home Infusion as Part of a Multidisciplinary Approach to Care for the Patient with Amyotrophic Lateral Sclerosis
Today, home infusion clinicians are involved in the management of a wide range of patients, including 503A those diagnosed with Amyotrophic Lateral Sclerosis (ALS). This program will provide multidisciplinary team members the core knowledge and skills needed to effectively manage their ALS patients throughout the disease process. Lora will provide an overview of current treatment regimens, complimentary therapies, and methods to identify and treat symptoms associated with disease progression. Pharmacists, nurses, and dietitians involved in caring for patients with ALS will benefit from discussing appropriate treatment and interventions to prevent complications and the development of co-morbidities. Lora will also review the development of a clear strategy for reimbursement.
Faculty: Lora L Clawson, MSN, CRNP, Director of ALS Clinical Services, Johns Hopkins

Supported by an educational grant from MT Pharma

Click here to learn more about the Symposia Programs

7:00 AM – 9:00 AM

THURSDAY • APRIL 26, 2018

Sterile Compounding Clinic: Sterility and Beyond Use Dating

This session will provide attendees with a risk-based approach to determining an appropriate beyond-use-date for compounded sterile products, including parenteral nutrition, in accordance with current and proposed draft United States Pharmacopeial (USP) standards. Attendees will also learn about the various sterility testing methods used to extend BUDs and when and how to apply them in their operations.
Faculty: Eric Bauer, RPh, Senior Consultant, CAPS

9:15 AM – 10:45 AM

THURSDAY • APRIL 26, 2018

Concurrent Track Sessions

  • Clinical: New Parenteral Drugs, Biologics, and Biosimilars
    Hear a summary of the new parenteral drug, biologic, and biosimilar agents approved in 2018 from our industry’s current roster of pharmacy residents. Dive into the disease management role of each drug and its clinical application in the home infusion setting. Cultivate your knowledge of administration considerations, patient education needs, and clinical monitoring requirements for each drug presented.
    Faculty: Betsy Benny, PharmD, Pharmacy Resident, OptionCare; Rabia Choudhry, PharmD, Pharmacy Resident, OptionCare; Eintou Ford, MS, PharmD, Pharmacy Resident, Coram CVS Specialty Infusion Services; Cory Hartnett, PharmD, PGY1 Pharmacy Resident, OptionCare; Emma Huepfel, PharmD, PGY1 Pharmacy Administration Resident, Fairview Pharmacy Services; Blaid Mbiyangandu, PharmD, PGY1 Resident, OptionCare; Amy Mierzwaik PharmD, Pharmacy Resident, OptionCare; Omi Patel, PharmD, PGY1 Pharmacy Resident, OptionCare; Alicia Ranasinghe, PharmD, PGY1 Ambulatory Practice Resident, Fairview Pharmacy Services; Patrick Roberts PharmD, PGY1 Pharmacy Resident, OptionCare; Trey White, PharmD PGY1 Pharmacy Resident, Vital Care Meridian; Erik Whyne, PharmD PGY1 Pharmacy Resident, OptionCare
  •  
  • Business Development: Home Infusion Sales 201 - The Home Infusion Sales Professionals Coachshop
    This two-day, two-session program begins with the front end by addressing systems critical for preventing accounts receivable and then addresses the back end with a systemic approach for working accounts receivable, appeals, and audits. While related, each session stands alone for those that cannot attend both.
    Faculty: Ty Bello, BS, CEO and President, Team At Work
  • Hear message from Ty
  •  
  • Leadership & Management: Facilitating Change: Don't Make a Move Without It
    Benefit from a detailed look at tools and and discover practical approaches for leading change and sustaining performance gains. Understand how culture can help or hinder efforts to improve performance at your organization. Learn how change management tools increase the exposure and participation of staff and leadership, help shape new solutions and interventions, increase the speed in which proposed changes are accepted, and reinforce effectiveness. Participants will learn about the Joint Commission’s change management model, Facilitating Change™, and practical change management tools they can apply immediately to daily work.
    Faculty: Dawn Allbee, MA, Director of Customer Engagement, Joint Commission
  •  
  • Reimbursement: Accounts Receivable: Front to Back - Part 2
    This two-day, two-session program begins with the front end by addressing systems critical for preventing accounts receivable and then addresses the back end with a systemic approach for working accounts receivable, appeals, and audits. While related, each session stands alone for those that cannot attend both.
    Faculty: David Franklin, MSA, President, Advanced Care Consulting Services
  •  
  • Sterile Compounding Clinic: Hazardous Drug Compounding*
  • Review the ins and outs of the new USP <800> standard and how to adapt your operation for compliance.
  • Faculty: L. Rad Dillon, RPh, ASQ CMQ/OE, ASQ CQA, ACHC Surveyor and Pharmacy Consultant, ACHC; Barbara J Petroff, MS, RPh, FASHP, Clinical Services Manager, Soleo Health

  • *Open to NHIA Annual Conference attendees on a space-available basis. Priority seating is reserved for Sterile Compounding Clinic attendees.
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