Please call 703.838.2667 or e-mail Jennifer.Waugh@nhia.org to learn more about additional team savings for member organizations sending six or more staff!
Continuing Education Information
Thursday, April 15
9:00 – 11:00 a.m.
21-F. Examining Care of Clinically Complex Patients in the Home
Faculty: Pammi J. Farren, RPh, PhD, Branch Infusion Manager, Coram Infusion Services, An Apria Healthcare Company, Columbus, OH
Continuing Education Contact Hours:
Pharmacy and Nursing — 2.0
ACPE #
VNA#
- Evaluate a systematic approach for safe and effective care of clinically complex patients in the home.
- Participate in an interactive care planning session—problem-solving the care of a heart failure patient with a complicated medical condition and a patient with challenging pain management needs.
- Devise a process that promotes the safe initiation of care in the home when information about the prescribed medication is limited.
Objectives:
- Develop a systematic approach to initiation of home infusion for clinically unique or challenging patient cases.
- Describe methods to improve patient outcomes through effective intra- and interdisciplinary communication.
- Discuss the role/significance of continuity of care for patients with complex medical conditions. (heart failure/ multiple health concerns).
- Review key clinical and legal aspects of initiation of home infusion of pain medications.
- Apply the systematic approach to situations involving atypical dosing and limited drug information.
22-F. Fostering Transformational Leadership in Home Infusion
Faculty: Paul Szklarski, MBA, FACHE, President, Sandler Training, Rhine Associates, LLC , Mays Landing, NJ
Continuing Education Contact Hours:
Pharmacy and Nursing — 2.0
ACPE #
VNA#
- Comprehend how a leader’s vision can stimulate individual productivity, while harnessing the collective strengths of a team.
- Investigate the concepts and business case behind the “emotional intelligence” competency framework—and appreciate how it can be used to assess and enhance culture and group dynamics.
- Learn the core elements of transformational and transactional leadership styles—and how to translate these approaches into everyday effectiveness, at the appropriate times and in beneficial ways.
Objectives:
- Understand how a leader’s vision can stimulate individual productivity while harnessing the collective strengths of a team.
- Present the emotional intelligence competency framework and it can be used to assess culture and group dynamics.
- Translate transformational and transactional leadership styles into everyday effectiveness – at the appropriate times in the appropriate ways.
- Investigate the business case behind the “emotional intelligence” competency framework and leadership styles.
23-F. Billing and Collection 101: Best Practices for Commercial Reimbursement Success!
Faculty: Lynda Clay, Director of Medicare & Medicaid Reimbursement, Critical Care Systems, Nashua, NH; Pamela Dentino Olson, Corporate Reimbursement Manager, Walgreens-OptionCare, Gurnee, IL; Linda Payne, President, Reimbursement Concepts, Weirton, WV; Pearl Shores, MBA, Shores Enterprises, Escondido, CA; and Clay Stribling, Esq., Attorney, Brown & Fortunato, PC, Amarillo, TX
Continuing Education Contact Hours:
Pharmacy and Nursing — 2.0
ACPE #
VNA#
- Join this experienced panel for a case study-based presentation on the best practices of foundational billing and collection techniques.
- Obtain strategies for successful intake, billing and collections activities when working with commercial payors.
- Review federal regulations that govern claims collection practices—and how to familiarize yourself with state-specific collections law.
Objectives:
- Review the key factors that impact successful reimbursement from commercial insurers.
- Examine and critique a best practices case study for intake documentation.
- Discuss successful claims collection techniques that incorporate federal claims collection laws.
- Examine and critique a best practice case study for claims collections.
24-F. Maximizing Sales Force Effectiveness Through Training and Personnel Development
Faculty: Kevin Glover, MEd, Vice President, Sales Training and Clinician Education, B. Braun Medical, Inc., Bethlehem, PA
Continuing Education Contact Hours:
Pharmacy and Nursing — 2.0
ACPE #
VNA#
- Receive a comprehensive overview of the science behind adult learning, as you apply these principles to the development of training programs that will enhance learner retention and recall.
- Learn how to create and use performance-based rubrics and measureable outcomes to expand and evaluate staff competency.
- Study relevant, customer-centric solutions that advance the sale of home infusion products and services.
Objectives:
- Explain how deliberate practice can lead to elite sales performance.
- Describe how a blended training curriculum enhances learner retention and recall.
- Review the use of performance assessment rubrics to facilitate objective debriefing for correction of errors.
- Investigate the neuroscience behind selective attention and explain why curiosity, relevance and effort need to be infused into all training programs.
11:15 a.m. – 12:15 p.m.
25-G. The Interdisciplinary Care Planning Process—Simplified!
Faculty: Donald J. Filibeck, PharmD, MBA, National Director, Pharmacy Services, Critical Care Systems, Dublin, OH; and Kevin L. Ross, RN, BSN, National Director, Nursing, Critical Care Systems, Bartonville, TX
Continuing Education Contact Hours:
Pharmacy and Nursing — 1.0
ACPE #
VNA#
- Delve into the essential elements of a multi-disciplinary patient-centered plan of care.
- Strategize how to build a care plan that functions as a guide for ongoing patient care, with input from all team members.
- Engage in a guided case study exercise focused on building an effective plan of care.
Objectives:
- Define the key components of a successful interdisciplinary care plan.
- Discuss strategies for implementation of a dynamic care planning process, including case conferences.
- Formulate an interdisciplinary care plan, given a case study sample.
26-G. Embarking Upon an AIS Venture: How to Start Up an Ambulatory Infusion Suite
Faculty: Julie Williams, MBA, BS, RN, Director, Ambulatory Infusion Suites, Coram Infusion Services, an Apria Healthcare Company, Dallas, TX
Continuing Education Contact Hours:
Pharmacy and Nursing — 1.0
ACPE #
VNA#
- Compare advantages and disadvantages of Ambulatory Infusion Suite (AIS) models associated with different practice settings.
- Navigate common barriers to an AIS venture—including regulatory challenges, payor issues and billing considerations.
- Walk through a checklist of critical operational components that must be addressed before initiating patient care in your new AIS.
Objectives:
- Discuss the various types of Ambulatory Infusion Suites.
- Review the clinical and business considerations for each type of AIS model.
- Share a checklist of critical components to consider with any AIS start-up.
27-G. Effectively Transitioning from ICD-9-CM to ICD-10-CM
Faculty: Marcia Castillo, RHIT, CCS, Surveyor & Auditor, DNV Healthcare, Amarillo, TX
Continuing Education Contact Hours:
Pharmacy and Nursing — 1.0
ACPE #
VNA#
- Differentiate between the ICD-9-CM (International Classification of Diseases, Ninth Revision, Clinical Modification) and the ICD-10-CM (Tenth Revision) diagnosis coding systems, from both historical and forward-looking perspectives.
- Recognize the challenges associated with a comprehensive diagnosis coding system overhaul—as seen from both provider and payor points of view.
- Understand key steps that should be taken to prepare your organization for the rapidly approaching conversion from ICD-9-CM to ICD-10-CM.
Objectives:
- Describe the benefits of, and challenges anticipated with, transition to ICD-10 coding.
- Compare differences between ICD-10 and ICD-9 coding systems.
- List the steps that can be taken to facilitate a successful transition to ICD-10.
28-G. The Clinical Wild Card: How to Sell to Clinicians Regardless of Your Background
Faculty: James C. Tanner, Regional Vice President of Sales, Byram Healthcare, St. Augustine, FL
Continuing Education Contact Hours:
Pharmacy and Nursing — 1.0
ACPE #
VNA#
- Explore methods for gaining the perspective of your sales target—what clinical information do they need to hear, and how do they want to receive it?
- Apply strategies to maximize sales growth through the use of existing clinical information and experience within your organization and the field sales arena.
- Consider alternative resources to support non-clinical sales professionals in sales call implementation.
Objectives:
- Discuss strategies for assessing individual clinician need for information, and preference for how that information is delivered.
- Learn how to utilize your clinical background and experience as a productive tool.
- List strategies that non-clinician sales representatives can use to gain the respect of clinical customers.
2:15 – 3:45 p.m.
29-H. Essentials for Home Initiation of Parenteral Nutrition
Faculty: Carol Ireton-Jones, PhD, RD, LD, CNSD, FACN, Nutrition Therapy Specialist, Consultant in Private Practice, Carrollton, TX
Continuing Education Contact Hours:
Pharmacy and Nursing — 1.5
ACPE #
VNA#
- Synthesize the many factors that influence initiation of parenteral nutrition (PN) in the home.
- Comprehend the etiology of refeeding syndrome—and the steps that can be taken to reduce this risk following the introduction of PN.
- Identify the monitoring parameters essential to safe and effective PN administration.
Objectives:
- Discuss admission criteria for initiation of PN in the home setting.
- Discuss causes and treatment of refeeding syndrome.
- List 5 specific monitoring parameters/interventions for the patient who initiates TPN in the home.
30-H. Ensuring Compliance with the Law—Properly Structuring Innovative Marketing and Creative Joint Ventures
Faculty: Clay Stribling, Esq, Attorney, Brown & Fortunato, PC, Amarillo, TX
Continuing Education Contact Hours:
Pharmacy and Nursing — 1.5
ACPE #
VNA#
- Discuss the marketing initiatives, joint venture relationships and other pharmacy partnerships being explored by alternate-site infusion providers seeking a competitive edge.
- Grasp the basic premise of federal anti-kickback and Stark regulations as they relate to the formation and structuring of such new health care relationships.
- Examine the role of state law governing strategic relationships between physicians or other referral sources and the providers of alternate-site infusion services.
Objectives:
- Learn appropriate ways in which joint venture relationships with other health care providers should be structured.
- Review the basics components of the federal anti-kickback and Stark regulations.
- Describe the legal considerations of entering into business relationships with physicians and other referral sources and examine the role state law plays in governing such arrangements.
31-H. Productively Billing and Collecting from TRICARE—What You Need to Know!
Faculty: Cynde Derryberry, Director of Reimbursement, Infusion Partners, LLC., Division of Critical HomeCare Solutions, Decatur, IL; and Bruce E. Rodman, MBA, Vice President, Health Information Policy, National Home Infusion Association, Libertyville, IL
Continuing Education Contact Hours:
Pharmacy and Nursing — 1.5
ACPE #
VNA#
- Receive an overview of TRICARE (the military’s health care program that covers care outside of military facilities) and its associated reimbursement methodology—inclusive of the coverage benefits related to home infusion therapy.
- Devise strategies for quickly identifying and addressing a variety of common TRICARE reimbursement challenges, in order to attain successful claims adjudication with this payor system.
- Hear an update regarding industry-wide advocacy efforts with the Department of Defense to further enhance appropriate alternate-site infusion therapy coverage for TRICARE beneficiaries.
Objectives:
- Explain the TRICARE Management Activity (TMA) healthcare services.
- Review TRICARE reimbursement methodology.
- Describe TRICARE Coverage Benefits as they relate to home infusion therapy.
- Develop strategies for identifying and responding to potential reimbursement challenges with TRICARE benefits as patients are admitted to service.
- Describe industry advocacy efforts with regards to Tricare coverage of home infusion therapies.
32-H. Creating a Therapy-Focused Sales Initiative
Faculty: Heather Lally, RN, BSN, Regional Vice President of Sales, Amerita, Inc., Louisville, KY
Continuing Education Contact Hours:
Pharmacy and Nursing — 1.5
ACPE #
VNA#
- Review the comprehensive internal and external assessment processes required to strategically identify suitable home infusion therapies for a targeted sales approach.
- Analyze the key clinical, reimbursement and operational factors involved when creating a therapy-based sales initiative.
- Evaluate the application of a therapy-based sales initiative using a case study model.
Objectives:
- Explain the assessment process needed to identify suitable therapies for a targeted sales approach.
- Describe the process for creating a therapy-based sales initiative.
- Demonstrate application of a therapy-based sales initiative using case studies.