2009 NHIA Annual Conference & Exposition

NHIA has assembled an extensive, on-target educational program with something for YOU and EVERY MEMBER of YOUR TEAM…

No matter what role you play within alternate-site infusion, here is just a snapshot of all the robust Programs and Events that NHIA has designed for You and Everyone on Your Team…

All Attendees

• Join your peers at all three NHIA General Sessions to receive critical information about the state of our industry, to hear about progress being made around our legislation and to grasp how emerging trends will impact our future—come and learn how we can all better collaborate together to chart our course for success!
• Gain a humor-based perspective on the state of our government when the immensely entertaining comic team, the Capitol Steps, brings their unique brand of comedy to the NHIA stage.
• Become a vital part of the NHIA grassroots advocacy effort to secure meaningful coverage for home infusion therapies under Medicare by actively participating in our March 5th Legislative Hill Day, as historic numbers of our members travel to Washington, DC (on roundtrip buses) to lobby on Capitol Hill!
• Make the most of the opportunities to meet with all of your key product and service vendors, buying groups, and many more in the three-day 2009 NHIA Exposition by sending your team on a “product and service reconnaissance mission” in the exhibit hall and then comparing notes to reach the best decisions for your patients and your business—and don’t miss the NHIA Exposition Grand Opening Reception on Sunday, March 1 from 5:30 to 7:30 p.m.
• Take part in lively discussions with your friends and colleagues as you network at the NHIA Roundtables program—and for the first time ever, earn pharmacy and nursing CE credit for this shared-learning experience.
• Sustain long-time professional relationships and friendships, initiate new associations, and explore ways to better collaborate to advance our field—all while engaging in the festive, new NHIA Fellowship & Networking Event, open to all conference registrants, on Tuesday evening (March 3 at 7:00 p.m.) at the National Aquarium in Baltimore.
• Choose from over 45 Annual Conference programs to create an educational experience that will surpass your professional needs—all while becoming acquainted with peers from hundreds of other alternate-site infusion companies dealing with the same realities you face!

CEOs, Owners, Senior Leaders and Managers

• Hear from industry experts at the 2009 NHIA Executive Pre-Conference who will offer valuable guidance and insight to you and your team—enabling you to position your business for growth, retain and maximize key employees, and ultimately chart the best strategic course for your organization, as well as the field.
• Learn methods for managing change in our consolidating marketplace, including tools for ensuring transaction success (Session 2-A).
• Consider the latest legal perspectives regarding the future direction of drug pricing methodologies—and the potential impact to your bottom line (Session 7-B).
• Examine how to effectively manage and minimize risk in the increasingly complex home infusion setting (Session 9-C).
• Receive the latest accreditation and quality management updates from two of the national accreditation organizations (Sessions 10-C and 18-E).
• Review the laws and regulations that impact home infusion pharmacies—and recognize how to navigate the maze with popular speaker Clay Stribling (Session 14-D).
• Diversify your alternate-site infusion business through innovative market analysis approaches and business expansion opportunities (Session 20-E).
• Discover leadership strategies that will help you manage and develop your human resources more effectively, with direct impact to your bottom line (Session 22-F).
• Strengthen your use of quantifiable measurements to more effectively direct your infusion operations with this hands-on session from noted speaker David Franklin (Session 26-G).
• Explore how to operationalize the Medicare Part D benefit to the maximum effect for your patients in need of home infusion (Session 31-H).
• Update your emergency and disaster preparedness plans to minimize interruptions in critical services (Session 34-I).
• Attend sessions in the Sales & Marketing Track to identify strategies for increasing your market share and better managing your sales team (see NHIA Session Planner).
• Attain the latest approaches for maximizing your reimbursement opportunities via essential sessions offered in the Reimbursement Track (see NHIA Session Planner).
• Enhance your knowledge of the critical areas impacting clinicians in the alternate-site infusion field today through relevant and timely Clinical Track programs (see NHIA Session Planner).

Nurses, Dietitians and Other Clinicians

• Earn up to 29.5 contact hours of nursing continuing education credit—the most ever at an NHIA Annual Conference!
• Don’t miss the Breakfast and Lunch Symposia learning opportunities, including the latest on Gram-Positive Resistant Organism Treatment, Case Management of the IgG Patient, and the Use of Smart Pump Technology (see Symposia Program).
• Obtain a comprehensive update on the new drugs and biologicals approved in 2008 (and in the pipeline for the future) from standing-room-only speaker Anna Nowobilski- Vasilios (Session 1-A).
• Comprehend how to make evidence-based practice a reality in your care of catheter hubs—and how to successfully apply evidence in any practice area (Session 5-B).
• Recognize how to more effectively manage (and minimize) risk in the increasingly complex home infusion setting (Session 9-C).
• Gain valuable perspectives on the management of parenteral nutrition challenges from a multi-disciplinary panel that includes a pharmacist, nurse, dietitian, caregiver and patient (Session 13-D).
• Advance your knowledge of medication prevention error strategies—and discuss how to formulate effective corrective plans of action (Session 17-E).
• Understand the impact of drug recalls as you learn strategies for managing the process and safeguarding your patients (Session 21-F).
• Expand your knowledge of drug pH and osmolarity—including their impact on patient care and what steps can be taken to reduce risk (Session 25-G).
• Reflect upon the most current information about safeguarding your patients from infection in the home—and how the current Medicare initiatives driving change in hospitals may also influence our setting (Session 29-H).
• Meet the challenges of developing effective and meaningful competency assessments for your clinical team (Session 33-I).

Pharmacy Professionals

• Acquire up to 29.5 contact hours of pharmacy continuing education credit—the most ever at an NHIA Annual Conference!
• Receive practical strategies for managing the more challenging aspects of USP <797> in a comprehensive, best-practice based USP <797> Pre-Conference—led by industry expert Eric Kastango.
• Checkout the Breakfast and Lunch Symposia learning opportunities—including the latest on Gram-Positive Resistant Organism Treatment, Case Management of the IgG Patient, and the Use of Smart Pump Technology (see Symposia Program).
• Hear a thorough update on the new drugs and biologicals approved in 2008 (and in the pipeline for the future) from industry expert Anna Nowobilski-Vasilios (Session 1-A).
• Assess the challenges of health literacy—and the key techniques for working with patients to improve their ability to make educated healthcare decisions (Session 6-B).
• Attain the most recent Joint
• Commission Updates for 2009 from a veteran surveyor and industry expert (Session 10-C).
• Examine valuable perspectives on the management of parenteral nutrition challenges from a multi-disciplinary panel that includes a pharmacist, nurse, dietitian, caregiver and patient (Session 13-D).
• Enhance your knowledge of medication prevention error strategies—and review how to formulate effective corrective plans of action (Session 17-E).
• Analyze the impact of drug recalls, as you learn strategies for managing the process and safeguarding your patients (Session 21-F).
• Increase your comprehension of drug pH and osmolarity, inclusive of their effect on patient care—and what approaches can help reduce risk (Session 25-G).
• Identify strategies for collaborating with schools of pharmacy to strengthen the pool of new pharmacy graduates for work in the home infusion field (Session 30-H).
• Study how to create an effective and meaningful competency assessment for your clinical team (Session 33-I).

Reimbursement Specialists

• Discover how to successfully manage claim rejections with well-known speaker David Franklin (Session 3-A).
• Obtain the latest legal perspective regarding the future direction of drug pricing methodologies—and the potential impact to your bottom line (Session 7-B).
• Learn the fundamentals of Medicare Part B Home Infusion Coverage—and how to manage the claims appeals process (Session 11-C).
• Evaluate key strategies for tightening your reimbursement processes throughout the revenue cycle (Sessions 15-D and 19-E).
• Take home critical tips for surviving a variety of reimbursement audits, including strategies for managing the post-audit response (Session 23-F).
• Appreciate valuable insights into managing the difficult task of self-pay collections (Session 27-G).
• Grasp how to operationalize the Medicare Part D benefit to best support your patients in need of home infusion (Session 31-H).
• Investigate the issues that make reimbursement a challenge—and devise techniques to overcome them (Session 35-I).

Sales and Marketing Professionals

• Gain the skills needed to become an expert salesperson in this advanced sales training course from highly-rated speaker Alison Cherney (Session 4-A).
• Acquire vital strategies for recruiting and retaining quality salespeople (Session 8-B).
• Reflect upon hands-on techniques for honing your listening skills, as a tool to improve your communication with customers and colleagues (Session 12-C).
• Receive key information to help you bridge the gap between operations and sales—allowing you to build a strong, competitive team with impeccable customer service (Session 16-D).
• Strengthen and diversify your alternate-site infusion business through this insightful exploration of market analysis and business expansion opportunities (Session 20-E).
• Understand how best to use your available resources for marketing therapy-specific home infusion (Session 24-F).
• Consider successful methods for involving clinicians in the sales process (Session 28-G).
• Assess the basics of prosperous selling in a hospital setting—from identification of decision makers to strategies you can use to enhance the flow of referrals (Session 32-H).
• Review reporting and management tools that can help you identify trends in your business—and manage them effectively (Session 36-I).