Education Program

Debbie Cain RN, CRNI is currently Vice President of Home Parenteral Services (HPS) a hospital based home infusion company based in Springfield, MO. She began her career in home infusion with HPS in 1988. After serving in several clinical roles she was promoted to VP in 1996. Debbie is also a member of the Intravenous Nursing Society achieving certification in 1990. She is also an active member of the Association for Vascular Access and the Missouri Alliance for Home Care. Debbie is a highly respected clinical expert in the home infusion industry and a frequent presenter at INS and NHIA conferences.

Anita Brown, RN, is the Director of Nursing for MediLink Homecare in Hammonton, New Jersey. She is responsible for the clinical leadership of the home infusion, outpatient infusion suite and vascular access team departments. MediLink provides PICC insertion services to multiple health care systems in the South Jersey area and collectively places approximately 2500 PICCs per year in the inpatient acute care setting. Anita is a member of the Infusion Nurses Society, serves on the Association for Vascular Access Professional Advisory Committee.

Sandy Tzaferos, RPh, is the founder and President of Medilink Homecare, Inc., a home infusion pharmacy that she started in central New Jersey in 1994. Sandy manages the company and is also involved in patient care. She has been instrumental in growing her infusion business through her efforts to partner and contract with a variety of complimentary organizations and payers.

Anne DiRenzo, MS, manages all sales and marketing activities for MediLink Homecare, an independently owned infusion therapy company. Her responsibilities include relationship building with physicians, discharge planners, nurse case managers, insurance company and hospital executives. Anne develops and implement new lines of business, handles contracting, and fosters provider network relationships. She has over 15 years of diverse sales and marketing experience that includes sales for a regional Anheuser Busch wholesaler as well as holding the position of Director of Membership for the Greater Atlantic City Chamber of Commerce.

Elizabeth Daniels is an Outreach Specialist with NHIC, the Jurisdiction A Durable Medical Equipment Medicare Adminstrative Contractor (DME MAC). Elizabeth has eight years of experience with this line of business, which includes six years experience with her current position in the Outreach and Education Team. Elizabeth has come to NHIC from the previous DMERC contractor, HealthNow New York Inc. Elizabeth gained extensive knowledge of the Medicare medical policies and procedures by working for the former DMERC contractor as an ombudsman and a customer service representative.

Jim Hardiman is an Outreach Specialist with NHIC, Corp., DME MAC Jurisdiction A. He has more than 14 years of experience with the DMEPOS Medicare line of business, including his current position with the Outreach and Education Team.

Sonja Racke began with National Government Services under the legacy company AdminaStar Federal as the Local Provider Education and Training Coordinator. She began in 2003 in the Medical Review and Education Department, then moving to the Clinical Education Department of Provider Outreach in 2006. Sonja is the Team Lead for the Mid West and West Regions of National Government Services for the Part A Intermediary, the Part B Carrier for Kentucky and Indiana, the Regional Home Health and Hospice Intermediary, and the DME MAC for Jurisdiction B.

Nikia Simmons is the Jurisdiction B DME MAC Provider Outreach and Education Representative for Illinois. She joined the Provider Outreach and Education Department in July of 2008. Nikia has 5 years of experience working on the durable medical equipment contract with National Government Services, most recently having been the trainer for the Provider Customer Care Contact Center.

Dante’ Thomas has been with CIGNA Government Services since 1999. She previously worked for the former DMERC Region D as a Customer Service Representative. Dante' was promoted to Quality Assurance Auditor, and a DME Customer Service Trainer. Prior to joining the Jurisdiction C DME MAC Provider Outreach and Education team, she served as a trainer for the Tennessee and Idaho Medicare Part B Customer Service and Appeals departments.

Max Garner was the Congressional Liaison for CGS Region D and Jurisdiction C prior to joining the DME MAC Provider Outreach and Education team.  His Medicare experience spans claim processing, customer service, and Part B Provider Enrollment/Credentialing.