Continuing Education
Supported by an unrestriced educational grant from Provista
Sunday, March 1
1:45- 3:15 p.m.
2-A Managing Change in a Consolidating Market
Faculty: Dexter Braff, MBA, President, The Braff Group, Pittsburgh, PA
1.5 Contact Hours
ACPE # 207-999-09-103-L04-P
- Learn how to manage change in a consolidating market from both a macro, industry-wide perspective as well as a micro, buyer and seller’s perspective;
- Thrive as an independent amidst growing consolidations of larger, more resource-laden competitors;
- Ensure that transactions succeed by utilizing pre-integration strategies including conducting cultural assessments and communication with employees to minimize pre- and post-transaction stress
OBJECTIVES:
- Verbalize strategies that assist independent alternate site providers to adapt and thrive in a consolidating market
- Examine the challenges that consolidation creates for an alternate site infusion business.
- Acquire strategies that will facilitate a successful transaction.
Monday, March 2
10:45-11:45 a.m.
6-B Health Literacy: Our Responsibility
Faculty: Tim Brown, PharmD, RPh, Pharmacotherapy Specialist, Akron General Medical Center, Center for Family Medicine, Akron, OH
1.0 Contact Hours
ACPE # 207-999-09-110-L04-P
- Differentiate between literacy and healthcare literacy, as defined by the report "Healthy People 2010”- U.S. Department of Health and Human Services.
- Understand the important role healthcare providers have in promoting healthcare literacy among their patients.
- Examine the impact of low literacy on the healthcare system, and how we can work effectively with patients to improve their ability to make educated healthcare decisions.
OBJECTIVES:
- Define literacy versus healthcare literacy
- Discuss the impact of low literacy on healthcare systems and patients
- Demonstrate appropriate teaching methods
3:15-4:45 p.m.
10-C Accreditation Update: The Joint Commission 2009
Faculty: Daryl Rich Pharm.D., M.B.A., FASHP, Associate Director, The Joint Commission, Roseville, CA
1.5 Contact Hours
ACPE # 207-999-09-115-L04-P
- Receive all the new or updated Joint Commission standard and survey processes for 2009.
- Explore the Joint Commission National Patient Safety Goals and other planned changes.
- Acquire valuable preparation strategies and tips to help ensure your organization’s success with the Joint Commission’s most difficult standards.
OBJECTIVES:
- List the top 10 non-compliant Joint Commission standards for home care organizations scored on surveys in 2008 and strategies to maintain compliance for each.
- Describe the new Joint Commission home care standard changes and survey focus for 2009.
- List the top 10 non-compliant National Patient Safety Goal requirements for home care organizations scored on surveys in 2008 and strategies to maintain compliance for each.
- Identify the implementation expectations and implementation timeline for the new 2009 National Patient Safety Goals as they apply to home infusion organizations.
Tuesday, March 3
10:45-12:15 p.m.
14-D Needle in a Haystack: How to Locate and Understand Laws and Regulations Impacting Infusion Pharmacies
Faculty: Clay Stribling, Esq, Attorney, Brown & Fortunato PC, Amarillo, TX
1.5 Contact Hours
ACPE # 207-999-09-123-L03-P
- Learn how to formulate policies that minimize your legal risk with regard to federal statutes and regulations that govern home infusion therapy businesses.
- Examine sources of state regulation governing home IV therapy and learn how to develop a plan to comply with these guidelines.
- Review the sources of payor guidelines and methods to track compliance with them.
OBJECTIVES:
- Understanding federal statutes and regulations governing infusion suppliers and how suppliers can implement policies to minimize legal risk
- Identifying the various sources of state regulation and developing a plan to comply with these guidelines
- Understanding numerous sources of payor guidance and developing a plan to track compliance with all such guidelines
2:45-4:15 p.m.
18-E Accreditation Update: ACHC 2009
Faculty: Sherry Hedrick, BSN, MPh, RN, Director Clinical Compliance & Accreditation, Accreditation Commission for Healthcare, Inc., Raleigh, NC
1.5 Contact Hours
ACPE # 207-999-09-127-L04-P
- Receive a thorough overview of the ACHC (Accreditation Commission for Health Care) standards.
- Grasp the core elements of the critical quality improvement standards as they specifically relate to home infusion clinicians and the management team.
- Discover ways to improve compliance with these standards via the quality improvement process.
OBJECTIVES:
- Describe the concept of accreditation and CMS deeming authority
- Discuss the unannounced survey process
- Identify critical ACHC Standards for home infusion pharmacies
- Identify several strategies to improve compliance with critical standards
- Describe the relationship between Infusion Nursing Standards and Pharmacy Standards
4:30 -5:30 p.m.
22-F Leadership vs. Management: It Takes Both to Succeed
Faculty: Michele Okposo, RPh, Co-founder, CoCreative Transformation, St. Paul, MN
1.0 Contact Hour
ACPE # 207-999-09-131-L04-P
- Identify the key differences between managers and leaders, understanding the importance of both roles in your organization.
- Obtain cutting edge research on leadership qualities and principles that will set you and your organization ahead of your competition.
- Learn practical ways to apply and integrate key management and leadership skills and ideas into your daily activities, workflow and leadership style.
OBJECTIVES:
- List critical characteristics of great leaders
- Describe measures for maximizing the potential of your team
- Recognize the characteristics and tools need to become an agent of change
- Understand the concept of leadership vision, it's composition and it's place in the context of the work environment
Wednesday, March 4
9:15- 10:45 AM
26-G Management Engineering: Using Quantifiable Measurements to Manage an Infusion Practice
Faculty: David M. Franklin, MSA, CEO, Vital Care, Meridian, MI
1.5 Contact Hours
ACPE # 207-999-09-137-L04-P
If you are not measuring it, you are not managing it! This presentation will demonstrate the concepts and application of benchmarking and trending the performance of an infusion entity from a management engineering perspective; including operational metrics, financial performance, and productivity measurements. Stop guessing at how many employees you need and whether they are performing adequately - and start measuring!
OBJECTIVES:
- List various types of benchmarking
- Describe several categories of business metric measurements
- Identify how to calculate the number of employees necessary to run an infusion program.
11:00-12:00 p.m.
30-H Collaborating with Schools of Pharmacy to Strengthen the Home Infusion Workforce
Faculty: Pammi Farren, RPh, PhD, Branch Infusion Manager, Coram, an Apria Healthcare Company, Columbus, OH, Mary R. Monk-Tutor, PhD, MS, RPh, FASHP, Professor and Director of Assessment, Samford University/McWhorter School of Pharmacy, Birmingham, AL
1.0 Contact Hours
ACPE # 207-999-09-141-L04-P
Identify the components of current pharmacy curricula that are applicable to home infusion practice, and the gaps that make it difficult for a new graduate to function in the home infusion pharmacy. Understand the opportunities that exist for enhancing clinical pharmacy education to prepare new graduates for work in the field of home infusion. Develop a strategy for collaboration with schools of pharmacy to enhance pharmaceutical practice in the home infusion setting.
OBJECTIVES:
- Understand the current landscape of pharmacy education as related to infusion education
- Discuss the potential for enhancement of infusion education
- Describe challenges related to integrating home infusion topics into US pharmacy curricula
- Suggest methods to overcome challenges related to integrating home infusion topics into US pharmacy curricula.
- Contribute toward the enhancement of infusion education
2:00-3:00 PM
34-I Emergency and Disaster Preparedness: Achieving a Constant State of Readiness
Faculty: Kevin L. Ross, RN, BSN, National Director, Nursing, Critical Care Systems, Nashua, NH
1.0 Contact Hours
ACPE # 207-999-09-146-L04-P
Many members of the infusion community are still dealing with recovery from hurricanes Katrina and Rita nearly three years after the disaster. With the first half of 2008 bringing winter storms, severe flooding in the midwest, earthquakes in California and Nevada and hurricanes making landfall on the Gulf Coast, emergency management is a top priority for all home infusion organizations. This program will discuss the identification of potential disasters and discuss techniques for mitigating, planning and responding to future disasters while reducing recovery time.
OBJECTIVES:
- Identify potential disasters to which your organization is vulnerable.
- List four phases of emergency management.
- Discuss the development and implementation of emergency management plan.